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Our Word direct mail trainings

Training details

Learn how to create personalized letters, envelopes, and emails

In-person / Remote?

Both in-person and remote options available


Intermediate / Advanced


Basic knowledge of Word

Target audience

Anyone looking to communicate in a personalized manner to multiple recipients while tailoring the content.


By the end of this hands-on training, participants will be able to

  • Create and send letters to a list of different individuals
  • Create and send personalized emails
  • Create envelopes containing different addresses

Detailed program

  • Preparation for the merge:
    • Select the document type (letter, envelope, labels, email message)


  • Selecting recipients:
    • Creating a database in Excel
    • Using Outlook contacts
    • Modifying the database
    • Adding data fields
    • Organizing data fields
    • Opening an existing database
    • Choosing recipients
    • Filtering and sorting recipients


  • Document preparation:
    • Creating the base document
    • Modifying layout and formatting
    • Inserting logo, header, footer, etc.
    • Writing the letter or email message
    • Envelope preparation
    • Labels preparation
    • Inserting elements
    • Preview of the letter or email message
    • Preview of the envelope
    • Preview of the labels


  • Adding text enhancements:
    • Personalizing the mail
    • Using conditions to add specific words to the text
    • Utilizing all mail merge options


  • Printing with Word:
    • Preview
    • Entire database
    • Part of the database
    • Current page only
    • Print a single envelope
    • Print one or more labels


  • Tips and tricks



1/2 day

Upcoming courses

This course will soon be available on an inter-company basis, but we'd be delighted to organise it on your premises too, tailored to your company's needs!

Contact us via our website, by email or by telephone +32 476 62 99 11 if you would like more information.

The analysis of your needs is free!

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Do you want to train your teams ?

Our training courses are available in Belgium: in Brussels, Wallonia or Flanders, and also in France.
Formation Word Belgique

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