Empower through words: master the language of motivation and inspiration!
- Mastering effective communication enhances team performance.
- In times where companies face numerous challenges and rising burnout rates.
- This training will help facilitate exchanges, strengthen engagement, and boost team productivity.
Target audience
Managers and aspiring managers.
Objectives
- Strengthen team cohesion: Create a harmonious work environment.
- Improve professional relationships: Reduce misunderstandings, tensions, and save time.
- Develop assertiveness: Express all your ideas while respecting others’.
- Acquire new tools: Manage conflicts while avoiding confrontations.
Detailed Program
- Introduction to Relational Communication
- Importance of communication: Understand the stakes and impact of communication in relationships.
- Communication mechanisms: Demonstration of a communication mechanism and analysis of relational dynamics.
- Defining oneself in relationships: Learn how to position and define yourself during an exchange.
- Managing Injunctions and Nonviolent Communication
- Responding to injunctions: Strategies to navigate and address injunctions.
- Introduction to Nonviolent Communication (NVC): Fundamental principles and application in interactions.
- Exploring Communication Channels
- Identifying channels: Understand different communication channels (visual, auditory, kinesthetic).
- Adapting to others’ channels: Detect interlocutors’ communication channels and adapt strategies accordingly.
- Techniques for Synchronization and Calibration
- Synchronization: Establish a strong connection with others.
- Calibration: Observe and identify internal states of individuals through their behavior.
- Presuppositions and Language Shortcuts
- Understanding presuppositions: What they are, their usefulness, and how they apply to communication.
- Language shortcuts:
- Generalization: The process of simplification.
- Deletion: Neglected elements in discourse.
- Distortion: Modified interpretation of information.
- Active Listening and Reformulation
- Developing active listening: Techniques to listen effectively and reformulate for clarification.
- Positioning and Emotions
- Perceptual positions: Understand different perspectives and their emotional impacts.
- Case studies: Apply theoretical concepts through practical examples.
- Analysis of Filters and Schemas
- Definition of filters and schemas: Understand how perceptions influence communication.
- Practical applications: Use these schemas to improve interactions.
- Practical Tools and Tips
- Tips and tricks: Practical advice to integrate concepts in an accessible and useful manner.
Duration
1 day
